Pharmacy Automation · Products

Smart Pharmacy Automation System

Haier Biomedical’s Smart Pharmacy Automation System delivers full medication management across hospital pharmacy scenarios. The 3.0 generation platform integrates outpatient dispensing, inpatient distribution, and 24-hour self-service capabilities through a unified digital infrastructure.

Product Overview

Hospital pharmacies face mounting pressure from increasing prescription volumes, medication safety requirements, and staffing constraints. Haier Biomedical’s smart pharmacy platform addresses these challenges through modular automation that adapts to different pharmacy configurations and workflow requirements.

The system has evolved from single-department applications to a multi-scenario platform covering the complete medication management cycle: storage, transfer, preparation, dispensing, and administration tracking. As of 2024, the solutions serve over 300 medical institutions across China.

Key Features

Haier Biomedical’s 3.0 pharmacy platform achieves a direct dispensing rate of 65% or higher across outpatient, inpatient, and 24-hour unmanned scenarios in over 300 Chinese hospitals.

  • Intelligent Dispensing: High-speed automated dispensing systems achieve direct dispensing rates of 65% or higher, significantly reducing patient wait times
  • Unit-Dose Packaging: Automatic packaging machines repackage bulk medications into patient-specific unit doses with barcode identification
  • Smart Storage: Automated inventory management with real-time tracking, expiration monitoring, and reorder alerts
  • Self-Service Terminals: 24-hour unmanned pharmacy stations using AI-powered robotic retrieval for after-hours medication access
  • Controlled Substance Management: Specialized secure storage and dispensing modules for narcotic and psychotropic medications

System Components

Outpatient Pharmacy Automation

ComponentFunction
High-Speed Dispensing MachineAutomated box/bottle medication retrieval
Automatic Basket EjectorPrescription assembly and routing
Unit-Dose Repackaging MachineTablet/capsule individualization
Smart Dispensing CabinetControlled substance security

Inpatient Pharmacy Automation

ComponentFunction
Automatic Packaging MachineMulti-dose packaging by patient/time
Intelligent Pill PeelerBlister pack medication extraction
Smart Drug CabinetWard-based secure medication storage
Distribution RobotAutomated cart loading and routing

24-Hour Unmanned Pharmacy

The unmanned pharmacy station operates independently after regular hours, providing patients access to prescribed medications through:

  • AI-powered prescription verification
  • Robotic arm retrieval with suction grip technology
  • Full information tracking for medication safety
  • Touch-screen patient interface

Technical Specifications

Deployed in over 300 Chinese hospitals, Haier Biomedical’s platform processes up to 40 prescriptions per minute with 500–2,000 SKU capacity and automated unit-dose packaging at 60–80 doses per minute.

ParameterSpecification
Dispensing SpeedUp to 40 prescriptions/minute
Storage Capacity500-2000 SKUs depending on configuration
Direct Dispensing Rate≥65% (site-dependent)
Packaging Output60-80 doses/minute
System IntegrationHIS, prescription review systems

Clinical Applications

Outpatient Dispensing: Automated systems handle high-volume routine prescriptions, freeing pharmacists to focus on clinical consultation and complex medication reviews. The elevated direct dispensing rate reduces patient wait times to near-zero for standard medications.

Inpatient Distribution: Unit-dose packaging with patient identification ensures correct medication reaches the right patient. Automated systems reduce manual dispensing errors and support electronic medication administration records.

Emergency Pharmacy: After-hours medication access through self-service terminals ensures patients can obtain prescribed medications when main pharmacy services are closed.

Controlled Substance Management: Secure dispensing cabinets with biometric access and complete audit trails meet regulatory requirements for narcotic and psychotropic medication management.

Regulatory Status

RegionStatusDate
China (NMPA)Commercialized-
Europe (CE)--
USA (FDA)--

Individual system components carry appropriate NMPA medical device registrations where required. The platform has received DIN 13277 certification for medical refrigeration components through TÜV SÜD verification.

Frequently Asked Questions

What is the direct dispensing rate, and why does it matter?

Direct dispensing rate measures the percentage of prescriptions that can be automatically retrieved and dispensed without pharmacist intervention. Higher rates mean faster patient service and more efficient use of pharmacy staff. Haier’s systems typically achieve 65% or higher, compared to approximately 50% before automation implementation.

Can the system integrate with existing hospital IT infrastructure?

Yes, the smart pharmacy platform is designed for HIS integration through standard interfaces. Implementation includes custom configuration to match each hospital’s IT environment, workflow preferences, and formulary structure.

What maintenance and support is provided?

Haier Biomedical offers full post-installation support including preventive maintenance schedules, software updates, remote monitoring capabilities, and on-site technical response. The modular design allows individual component servicing without disrupting overall pharmacy operations.

Last modified: January 15, 2026

Sources

Publicly available references used for the data on this page. See data methodology for verification standards.