GreetingBot Baoxiaomi

GreetingBot Baoxiaomi (豹小秘) represents OrionStar’s flagship intelligent reception robot platform, deployed across hospitals, government offices, corporate headquarters, and commercial venues throughout China and internationally. The system combines voice interaction, facial recognition, and autonomous navigation to deliver automated patient guidance and information services in healthcare environments.

Product Overview

Developed by OrionStar since 2018, the GreetingBot series has evolved through multiple generations to address diverse reception and guidance requirements. In healthcare settings, the robot serves as an AI-powered front desk assistant, reducing pressure on medical staff while providing consistent patient service quality.

The platform operates on OrionStar’s proprietary Robot OS, integrating the company’s full-chain AI technology stack including voice recognition, computer vision, and indoor navigation algorithms. Recent models incorporate Orion-14B large language model capabilities, enabling natural conversational interactions beyond pre-programmed responses.

Key Features

Proactive Guest Recognition: Equipped with horizontal 120° facial recognition cameras, GreetingBot detects and approaches visitors from distances up to 10 meters. The system can identify registered individuals and personalize interactions based on visitor history.

Natural Voice Interaction: Six-microphone circular array achieves voice recognition in environments up to 75 dB ambient noise. Recognition accuracy reaches 97% across supported languages including Mandarin, English, Japanese, and Korean.

Intelligent Navigation: Hybrid LiDAR and RGBD camera fusion enables centimeter-level positioning. The robot navigates through crowded spaces, avoids dynamic obstacles, and handles 2cm elevation differences. Smart elevator integration supports multi-floor autonomous operation.

High-Definition Display: 14-inch touchscreen provides visual information display, video calling capabilities, and interactive content presentation. Screen area represents a 92% increase over earlier generation models.

Healthcare-Specific Functions: Hospital deployments include department directory queries, physician information lookup, appointment guidance, fee payment directions, and health education content delivery.

Technical Specifications

For hospital lobby and ward deployments, GreetingBot pairs a Qualcomm Snapdragon 845 processor with a six-microphone far-field array achieving 97% voice accuracy and LiDAR+RGBD navigation down to 55 cm passage width.

Clinical Applications

In hospital environments, GreetingBot addresses several operational challenges:

Patient Guidance: Robots stationed in lobbies direct patients to registration counters, examination rooms, pharmacy windows, and specialist departments. Voice-guided navigation reduces patient confusion and staff inquiry burden.

Remote Consultation: During the COVID-19 pandemic, modified GreetingBot units enabled physicians to remotely examine patients via video link, reducing infection exposure risk. Doctors could observe patient conditions, conduct preliminary assessments, and communicate treatment instructions through the robot interface.

Information Services: The platform responds to common patient questions regarding hospital procedures, wait times, document requirements, and facility locations. Integration with hospital information systems enables real-time queue status and appointment queries.

Health Education: Robots can broadcast preventive health information, disease awareness content, and hospital announcements to waiting area visitors.

Model Variants

GreetingBot Standard: Full-height reception robot for lobby deployments with maximum interaction capabilities.

GreetingBot Mini: Compact variant with 55cm minimum passage diameter, optimized for hospital wards, examination rooms, and space-constrained areas. Supports bedside remote consultation.

GreetingBot Nova: Enhanced model with upgraded AI capabilities and expanded language support for international deployments.

Deployment Examples

OrionStar has deployed GreetingBot units across numerous healthcare facilities:

• Peking University Shougang Hospital: Early pandemic deployment for fever clinic patient screening
• Beijing Haidian Hospital: Outpatient guidance and information services
• Ningbo Puji Hospital: AI guidance with cross-floor navigation
• PLA Air Force Medical Center: Full smart guidance system implementation

The robots have also served temporary medical facilities including the Wuhan Huoshenshan Hospital emergency facility and multiple mobile cabin hospitals during COVID-19 response operations.

Frequently Asked Questions

What services can GreetingBot provide in hospitals?

GreetingBot handles patient guidance to departments, doctor information queries, appointment and registration directions, facility navigation, remote video consultation, and health education content delivery.

Does GreetingBot require medical device certification?

GreetingBot is classified as a commercial service robot rather than a medical device. It provides information and navigation services but does not perform diagnostic or therapeutic functions requiring medical device certification.

Can GreetingBot operate across multiple floors?

Yes, GreetingBot models support smart elevator integration, enabling autonomous floor selection and multi-story navigation without human intervention.