Chuangze

Chuangze Intelligent Robot Group has established itself as a prominent player in China’s commercial service robot sector since its founding in 2010. Headquartered in Rizhao, Shandong Province, the company operates as a national high-tech enterprise with over 300 patents and software copyrights, including two recipients of China Patent Excellence Awards.

Company Overview

Chuangze emerged from Shandong’s technology ecosystem and gained international recognition when its flagship product, ChuangChuang, received the CES 2019 Innovation Award—making it the first Chinese commercial humanoid service robot to achieve this distinction. The company was subsequently selected by China’s Ministry of Industry and Information Technology (MIIT) as a key participant in the “New Generation Artificial Intelligence Industry Innovation” initiative, tasked with advancing intelligent public service robot technologies.

Within Shandong Province, Chuangze holds designation as the sole “quasi-unicorn” enterprise in the artificial intelligence sector according to the provincial Department of Industry and Information Technology. The company has expanded its R&D footprint internationally, establishing artificial intelligence research institutes in Silicon Valley and Cambridge, with plans for additional facilities in Israel, Japan, and Germany.

Core Products

ChuangChuang Service Robot

The ChuangChuang series represents Chuangze’s flagship intelligent service robot platform, designed around a proprietary “brain + cerebellum” architectural concept. These robots integrate auditory, visual, and tactile sensing capabilities with natural language processing powered by deep learning algorithms. ChuangChuang was among the first four robots in China to obtain dual certification—both EMC and safety certifications—from the National Robot Testing and Evaluation Center.

Intelligent Disinfection Robot

Developed in response to pandemic-era demands, Chuangze’s disinfection robot combines three sterilization methods: plasma air purification modules, surround UV lamp arrays, and ground disinfection systems. The platform achieves a 99.9% disinfection rate and incorporates face recognition and body temperature measurement capabilities for thorough facility protection.

Technology & Innovation

Chuangze’s technical architecture centers on proprietary self-learning engines and emotion recognition systems that enable context-aware interactions. The company’s approach emphasizes opening both the “brain” (high-level decision making) and “cerebellum” (motor control) systems to customization, allowing deployment across diverse industry scenarios including government service halls, hospitals, banks, airports, exhibition centers, and educational institutions.

The company has completed 8 national and provincial scientific research projects and developed 18 new product lines. Its technical team includes overseas academicians and expert professors, supported by an academician workstation and postdoctoral training base.

Market Presence

Chuangze’s products serve users across more than 20 provinces and cities throughout China. In healthcare settings, the company’s guidance robots assist with patient navigation, appointment queries, and preliminary consultation services—reducing workload for nursing staff while improving patient flow efficiency.

The company’s disinfection robots were deployed extensively during COVID-19 response efforts, providing autonomous sterilization capabilities in hospitals and public facilities. Beyond healthcare, Chuangze maintains significant market penetration in government service centers, financial institutions, and commercial venues.

Key Milestones

• 2010: Company founded in Rizhao, Shandong Province
• 2014: Listed on China’s National Equities Exchange and Quotations (Stock code: 831712)
• 2019: ChuangChuang receives CES Innovation Award
• 2020: Selected for MIIT New Generation AI Industry Innovation initiative
• 2021: Intelligent Disinfection Robot wins A’ Design Award
• Ongoing: Expansion of international R&D network with institutes in Silicon Valley and Cambridge

Frequently Asked Questions

What types of robots does Chuangze manufacture?

Chuangze produces commercial service robots including guidance/navigation robots, intelligent disinfection robots, companion robots, and large-screen interactive robots. Their products serve healthcare facilities, government offices, financial institutions, and commercial venues.

Is Chuangze a publicly traded company?

Chuangze is listed on China’s National Equities Exchange and Quotations (NEEQ, commonly called the “New Third Board”) under stock code 831712.NQ since December 2014.

Does Chuangze have international operations?

Yes, Chuangze has established AI research institutes in Silicon Valley (USA) and Cambridge (UK), with planned expansion to Israel, Japan, and Germany. The company aims to complete business presence in 30 countries.